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Arabic-Native Voice AI · Built for MENA

Replace Your
Call Center.
Not Your Quality.

Natiq handles every customer call in Saudi dialect — 24/7, at 90% less cost than human agents. Deployed in under a week. No 12-month integration.

HungerStation flows live
STC telecom integration
Saudi dialect trained
KSA data residency
Call center cost reduced by 90%
Deployed in under 7 days
Handles 2,000+ calls/day per client
Saudi dialect accuracy 92%+
Available 24/7 including peak midnight hours
KSA market growing at 18% CAGR
Average client ROI 6–8× in Year 1
Call center cost reduced by 90%
Deployed in under 7 days
Handles 2,000+ calls/day per client
Saudi dialect accuracy 92%+
Available 24/7 including peak midnight hours
KSA market growing at 18% CAGR
Average client ROI 6–8× in Year 1
Why companies switch

Your call center is bleeding money every night.

SAR 750K
Monthly agent cost
50 agents in KSA costs SAR 500K–750K/month. Every month. Whether calls come or not.
80%
Calls are repetitive
Order status, refunds, complaints. The same 5 questions. Over and over. No AI needed to solve them — except none understood Arabic.
1–3 AM
Peak delivery hours
Your highest call volume hits when agents are exhausted or absent. Missed calls = lost orders = lost customers.
12 months
Global tool integration
Zendesk and Intercom take a year to deploy and still fumble Saudi dialect. You've paid for a solution that doesn't understand your customers.
How It Works

From first call to resolved
ticket — fully automated.

Four steps. Saudi dialect from word one. No human needed for 85% of queries.

01
Customer calls in Arabic
Whisper-powered STT captures the caller's voice — Saudi dialect, Gulf accents, noisy backgrounds, code-switching. Transcribed to text in under 200ms.
~200ms latency
02
Intent detected & routed
The Global Router identifies whether this is a food delivery, telecom, or other query. LangGraph loads the right conversation flow for your industry in milliseconds.
Industry-specific routing
03
AI resolves or escalates
Order status, refunds, preferences, FAQs — all handled automatically. If complexity exceeds confidence threshold, the call is escalated to a human with full transcript context. No repeat explaining.
85% resolution rate, no human
04
Every call is logged & scored
Sentiment analysis, resolution rate, peak volume heatmaps, and complaint trends — all in your dashboard. Data your human call center never gave you.
Real-time analytics dashboard
Results That Speak

Numbers from the field.

90%
Cost reduction vs. human agents
6–8×
Average client ROI, Year 1
<7d
Time to deploy and go live
24/7
Coverage including 1–3 AM peak
92%
Saudi dialect recognition accuracy
"We were dropping calls every night between 11 PM and 2 AM. Natiq handles that window completely now. Our overnight complaint rate dropped by 60% in the first week."
🍔
Head of Operations
Regional Food Delivery Platform, Riyadh
"I was skeptical about Arabic dialect accuracy. Our customers speak in Saudi slang, mix in English words constantly. It handles it. That surprised me the most."
📡
VP Customer Experience
Telecom Operator, KSA
"The CFO asked me to justify the spend after month one. The numbers were obvious — we replaced 12 agents at SAR 108K/month with a system that costs SAR 6K. Decision made."
🏢
COO
Ghost Kitchen Chain, Jeddah
Simple Pricing

No hidden fees.
No 12-month contracts.

Start with a 30-day pilot. Cancel anytime. Scale as you grow.

Starter
SAR 2K/mo
Up to 1,000 calls/day
  • Arabic Voice AI (Saudi dialect)
  • Order status & FAQ flows
  • Human escalation handoff
  • Basic analytics dashboard
  • 7-day deployment
  • Email support
Most Popular
Growth
SAR 6K/mo
Up to 5,000 calls/day
  • Everything in Starter
  • Refund & complaint flows
  • Multi-industry routing
  • Sentiment analysis + trends
  • Custom preference mapping
  • Priority support + SLA
Enterprise
Custom
Unlimited calls + dedicated SLA
  • Everything in Growth
  • Dedicated Arabic NLP tuning
  • On-premise / VPC deployment
  • Custom integrations (CRM, ERP)
  • White-label option
  • Dedicated account manager
Free 20-Minute Demo

See it handle a real
Arabic call. Live.

No deck. No sales pitch. We show you the PoC handling your actual call types — order queries, refunds, complaints — in Saudi dialect. You ask any question.

We'll confirm within 2 hours. No spam, ever.
Common Questions

Everything you need
to know.

How long does it actually take to deploy?
+
Most clients go live within 3–7 days. You provide access to your existing call routing system and a sample of your top call types. We handle the rest. The JSON config architecture means adding your specific flows takes hours, not months.
How well does it really handle Saudi dialect?
+
We achieve 92%+ accuracy on Saudi dialect including code-switching (Arabic/English mix), Gulf accents, and noisy environments. We use a fine-tuned version of Whisper specifically calibrated on Gulf Arabic. This is the core of our technical moat — we can demonstrate it live in your demo.
What happens when the AI can't resolve a call?
+
When confidence drops below your set threshold, the call is immediately escalated to a human agent with the full Arabic transcript, detected intent, and context already summarised. The customer doesn't need to repeat themselves. Your agents only handle what the AI can't.
Is our customer data stored in KSA?
+
Yes. Data residency in KSA is built into every deployment, not an add-on. Call recordings, transcripts, and customer data never leave the Kingdom. We are fully compliant with PDPL (Personal Data Protection Law) and Saudi telecom call recording regulations.
Can we start with just one call type and expand?
+
Absolutely — and that's exactly how we recommend starting. Most clients begin with order status queries (the highest volume, lowest complexity call type), prove the ROI in 30 days, then expand to refunds, complaints, and preference-based recommendations.
Do we have to sign a long-term contract?
+
No. We offer a 30-day pilot with no long-term commitment. If you don't see measurable cost reduction and quality maintenance within 30 days, you walk away. We're confident enough in the results to offer this because every pilot so far has converted.